We do not share your data with any third parties. All information you have given us sits behind industry standard encryption. No details of your credit or debit cards are ever stored or taken on this site, at checkout you will be routed directly to Stripe.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalised data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
Verification/identification of the user during website usage; Providing Technical Assistance; Sending updates to our users with important information to inform about news/changes; Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security Over our customers’ personal information; Customise the website to make your experience more personal and engaging; Guarantee overall performance and administrative functions run smoothly.
WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
Our staff who will process your order Our I.T department who monitor the website
HOW LONG WE RETAIN YOUR DATA
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
YOUR DATA RIGHTS
If you have a registered account on this website , you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Your privacy is critically important to us. We follow the UK standard GDPR rules – for more details please see here: EU GDPR Information Portal.